Anyone in Tennessee who’s ever been in a car accident has probably asked themselves the question, “What am I supposed to do now?” Most people know that it’s important to exchange insurance information with the other driver and file a police report after a car accident. But there are other things to keep in mind, too.
The Better Business Bureau offers some tips about towing vehicles and auto repairs after an accident. Here are a few of them.
• Towing: Call your insurer from the scene of the crash. If a tow truck that arrives isn’t marked, ask the driver for identification. Otherwise, make sure the sign on the truck matches the name of the company you called. Do not give the tow truck operator any information they should not need, including your personal lien holder information. Also, do not use tow truck operators who show up to the scene unsolicited.
• Auto repairs after an accident: Ask people you know for mechanics they trust. You can also ask your insurance agent, who will likely know of many mechanics in the area. You can even call and interview mechanics; if they are happy to help you, that’s a good sign. If they aren’t, it isn’t. It’s also best not to pay for repairs until they are entirely complete.
These are just a few of the things to keep in mind if you get into a car accident. If an unexpected conundrum pops up, it’s always best to listen to your instincts.
Source: Oak Ridger, “BBB watch: What to do after a car accident,” June 27, 2012